![]() ![]() Phone directory and mailing addressįind phone numbers for many of the administrative and program offices at VA Richmond health care. Because of our patient workload, prescription refills or renewals must be mailed from the Charleston CMOP and the Chelmsford CMOP, and cannot be refilled at the Richmond VAMC outpatient pharmacy. Many prescriptions are filled by the Charleston Central Mailout Pharmacy (CMOP). Refills at Richmond VAMC PharmacyĪll veterans are encouraged to refill their prescriptions by phone or Internet. If you are using the automated refill line, all refills should be ordered at least ten days prior to when the refill is due to insure prompt processing and delivery time. To refill additional prescriptions, press 1 and repeat the process.Enter your 7 digit prescription number, then press the # key. ![]() To refill a Rx, Press 1, then wait for an answer.For Rx, Press 2, then wait for an answer.Enter your entire social security number, then press the # key.After you have dialed the number, wait for the automated attendant to answer.Please call one of the following numbers: Automated Refill LineĪn automated refill line is available for all Richmond VAMC patients. Pharmacyįind out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines. You can also raise issues or address billing disputes. Pay your VA Richmond health care bill online, by phone, by mail, or in person. Medical records officeĪccess your medical records online or request a copy of your records from our Release of Information office. ![]() The director personally reviews each submission. Located on the 1st and 4th floor are boxes with "Tell the Director" forms nearby for comments, suggestions, or questions. Our goal is to provide compassionate, quality care in a timely manner. Please take the time to participate in and use these feedback tools. We also have a number of feedback tools for you to provide information about the care and service you receive. We also appreciate compliments about what we are doing right. Please use the survey to let us know of any concerns, complaints, or questions you have about your care, so that we can resolve them. Survey of Healthcare Experience of PatientsĪfter your visit, you may receive a confidential questionnaire in the mail asking you about your most recent outpatient or inpatient treatment at our medical center. Call 80.Īlternatively, you may submit a query through the Ask VA portal, found here: Ask.VA.gov | Veteran Affairs. ![]() If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates. North says once they send out the notices to customers, they will start fining people after March 11.Īnd if you receive a fine, expect it to be tacked onto your utility bill.Patient help and resources Need help? Contact a patient advocate Those forms can be filled out through the city's department of public works. For example, those who have signed up for back yard service will be exempt as will be elderly or disabled folks who cannot get out to move their cans. She says the city will make some exceptions. North says the city will alert customers by adding a notice to their March utility bill. It keeps trash from being thrown down in the alley." "In fact I'm ok with it being here because I don't mind if people walking through her put their trash in my can. I don't think having mine here near the alley is causing any problem for traffic here," she said. "It's the city putting a burden on the people unnecessarily. Jennifer Spann, who lives on the Northside, says she thinks a $50 fine is ridiculous and unfair. "There's a $50 fee per can per day for every day that you're out of compliance once that letter is issued," North said. If you violate it by leaving your supercan or recycling binds out in a city right of way and you're caught, first you will get a warning sticker on your can and a letter in the mail. Things are about to change for a 2007 city ordinance that was hardly ever enforced because of manpower issues. If they're out on the curb line cars may not be able to park," North explained. "If you have supercans on the sidewalks people may not be able to walk through especially if they're left out there for days on end. North says citizen complaints and safety reasons prompted them to step up enforcement. "You should not put your super can out before 4 pm on the day before your service and it should be removed by 7 am the day after your services," Public Works spokesperson Sharon North told CBS 6 News. What many people may not know is that if you live within the Richmond city limits, there are only certain hours that you can put the cans out. Now, Richmond officials are pushing to collect fines for those who leave their trash cans in a city right of way. (WTVR) - Leaving your supercan trash cans out for days after the garbage trucks have gone could cost you some money. ![]()
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